Archive for CompTIA

The IT Professional’s Business and Communications Guide: A Real-World Approach to CompTIA A+ Soft Skills

July 7, 2007 at 9:28 am · Filed under All, CompTIA


TITLE : The IT Professional’s Business and Communications Guide: A Real-World Approach to CompTIA A+ Soft Skills (Paperback)
AUTHOR : by Steven Johnson (Author)
PUBLISHER : Sybex publisher
ISBN : 0470126353
EDITION : 1st
PUB DATE : April 30, 2007
LANGUAGE : English

Get the communication skills you need for career success with this
unique book. Preparing you for exams and beyond, the valuable content
delves into the issues that you’ll face in corporate, retail, and remote
support environments. The book offers more than fifty scenarios
depicting typical workplace situations, possible responses-and
appropriate solutions to guide you. With this approach, you’ll gain
valuable insight into becoming a team player and learn strategies to
communicate more effectively with coworkers and customers.

URL: http://www.amazon.com/exec/obidos/tg/detail/-/0470126353/
Read the rest of this entry »

Comments